ABOUT THE BOOK

The Urban Local Government in India is a primary agency providing basic services to the citizen. After 74th constitutional amendment, it drew the attention of citizen in the arena of civic services with quality. The various researches in this area indicate that their performance of the Local Government is not satisfactory due to reasons like scarcity of funds, improper management of finances and administrative incapability. In this book, an attempt have been made to understand the organizational, financial, physical and personnel problems related to the Urban Local Bodies. The effort have been made to understand the possible bottlenecks for the effective performance of the Urban Local Bodies specially for Municipal Council, Panchkula. Other core issues plauging the sector i.e. comparing the service delivery with the standards of services specially sanitation, roads, streetlight, parks and fire services have also been taken care of. The objective of the book is to identify the parameters of the efficient financial administration and what administrative measures may be required for improvement of financial resources of Urban Local Bodies. Besides, a conceptual explanation of Urban Local Bodies, it is also an in-depth study to identify the defects within the system and possible remedial measures to correct the same. In this book, recommendations of All India Mayors Conference Chandigarh-2007, All India Mayor Conference at Bathinda-2012, Second ARC (Sixth Report) Local Governance have also been highlighted as well as report of 13th Finance Commission & 14th Finance Commission are taken into consideration, specially which has given in the context of the Local Self Governance particularly for Urban Settlement. Issues & Challenges of Urban Governance in India and Particularly in Haryana and its implication for Municipal Council Panchkula is also the significant part of this book.

ABOUT THE AUTHOR

Dr. Sanjeev Ranjan, M.A., Ph.D. (Public Administration), Diploma in Forensic Science & Criminology, final result awaited M.A. Police Administration, Assistant Professor (Guest Faculty), Police Administration, Department of Evening Studies, Multi Disciplinary Research C en tr e (M. D . R . C . ) , P an jab U n iv er s ity, Chandigarh, has 5 year teaching to his credit. Dr. Ranjan has published 8 research papers in national and international journals as well as in a book. He has attended 18 national seminars/ conferences/ workshops and presented 20 research papers. He has to his credit two books entitled, “Police and Correctional Administration” by Shree Ram Law House, Chandigarh and “Police Administration: Concept and Practices” by Regal Publications, New Delhi for which the manuscripts have already been accepted.

CONTENTS

Preface 13 List of Tables 15 List of Figures 21 List of Matrices 23 List of Photographs 25 List of Annexures 27 Abbreviations 29 CHAPTER 1: Introduction 31 – 72 1.1 History of Urban Local Government in India 36 1.2 Haryana State – A Profile 45 1.3 Urban Local Bodies in Haryana 45 1.4 Review of Literature 47 1.5 Inferences from Review of Literature 64 1.6 Inadequacies of Earlier Literature and Methodology for Overcoming the Inadequacies 64 1.7 Objectives of the Study 65 1.8 Hypotheses of the Study 65 1.9 Research Methodology 66 1.10 Chapterisation 67 CHAPTER 2 : Organisational Structure of the Municipal Council Panchkula 73 – 103 2.1 Organisational Structure 73 2.2 Classification and Constitution of Municipality 74 2.3 Municipal Council Panchkula 74 2.4 Organisational Structure of Municipal Council, Panchkula 75 2.5 Composition of Deliberative Wing of Municipal Council, Panchkula 75 2.6 Qualification of Members 76 2.7 Tenure of Council 77 2.8 Dissolution of Municipality 78 2.9 Vacancy of the Seats in the Municipality 78 2.10 Reservation of Seats 79 2.11 Duties of Members of the Council 80 2.12 Meetings of the Council 80 2.13 President and Vice President 82 2.14 Powers of the President of Municipal Council, Panchkula 84 2.15 Municipal Sub-committees in Haryana and Municipal Council, Panchkula 91 2.16 Power of Executive Officer of Municipal Council, Panchkula 94 2.17 Appointment of Municipal Executive 97 2.18 Organisational Structure of Executive Wing of Municipal Council Panchkula 98 2.19 Assessment of OrganiSational Structure of MCP 100 CHAPTER 3 : Personnel Administration of the Municipal Council Panchkula 104 – 168 3.1 Meaning of Personnel Administration 104 3.2 Municipal Personnel Administration 105 3.3 Personnel Administration of Municipal Council, Panchkula 108 3.4 Classification 112 3.5 Classification in Municipal Council, Panchkula 112 3.6 Employees Satisfaction about Classification System 114 3.7 Recruitment 116 3.8 Recruitment of Municipal Council, Panchkula 117 3.9 Employees Satisfaction about Recruitment System 125 3.10 Employees Satisfaction about Promotion System 128 3.11 Training 130 3.12 Employees Satisfaction about Training System 135 3.13 Determination of Pay 137 3.14 Employees Satisfaction with Pay Scale System 141 3.15 Employees Satisfaction with Fringe Benefit System 143 3.16 Employees Satisfaction with Leave System 146 3.17 Conduct and Discipline 147 3.18 Employees Satisfaction with Disciplinary Action System 151 3.19 Employees Satisfaction with Service Condition Policy 154 3.20 Employees Satisfaction with Management Employee Relations 156 3.21 Transfer Policy 159 3.22 Employees Satisfaction with Transfer 159 3.23 Working Hours 161 3.24 Analysis of Personnel Policy of MCP on the Basis of Secondary Data 162 3.25 Status of Hypothesis 164 CHAPTER 4 : Financial Administration of the Municipal Council Panchkula 169 – 239 4.1 Administration of Finance 169 4.2 Municipal Finance in India 170 4.3 Statutory Powers of Taxation of Municipalities in Haryana 171 4.4 Power of State Government in Respect of Taxation 173 4.5 Financial Administration of Municipal Council, Panchkula 173 4.6 Budgetary Process of Municipal Council, Panchkula 174 4.7 Income of Municipal Council Panchkula 175 4.7.1 Sources of Income of Municipal Council, Panchkula 176 4.7.2 Sources of Income of Grant-in-aid in Local Bodies in Haryana 195 4.7.3 State Finance Commission 197 4.7.4 Grants Given by State Government on the Recommendations of State Finance Commission of Haryana 197 4.7.5 Other Grants 201 4.7.6. Grants Received by MCP 204 4.8 Expenditure of Municipal Council, Panchkula 204 4.9 Audit and Accounts Process in Municipal Council, Panchkula 223 4.10 Factors Affecting Financial Administration of Municipal Council, Panchkula 226 4.11 Analysis of Financial Administration of Municipal Council Panchkula in the Context of Status of Hypotheses 227 4.12 Status of Hypothesis 234 CHAPTER 5 : The Performance of Municipal Council Panchkula with Special Reference to Select Services 240– 290 5.1 The Physical Performance of Municipal Council Panchkula with Special Reference of Select Services 241 5.2 Physical Performance of MCP Regarding Sanitation Services 242 5.3 Physical Performance of MCP Regarding Road Services 255 5.4 Physical Performance of MCP Regarding Street Light Services 256 5.5 Physical Performance of MCP Regarding Fire Services 275 5.6 Physical Performance of MCP Regarding Park Services 280 5.7 Status of Hypothesis 286 CHAPTER 6- : Performance of the Municipal Council Panchkula from Citizens Perspectives 291 – 346 6.1 Salient Features of Sample Population’s Profile 291 6.2 Major Findings 292 6.2.1 Sanitation 292 6.2.2 Street Lights 304 6.2.3 Roads 310 6.2.4 Parks 317 6.2.5 Fire Services 326 6.2.6 Complaint 330 6.2.7 Overall Satisfaction Level of Citizens 341 6.3 Status of Hypothesis 344 CHAPTER 7 : Summary, Conclusion and Policy Prescriptions 347– 380 Part I : Rationale of the Study 347 Part II: Review of Literature, Inadequacies of Earlier Literature and Approach for Overcoming the Inadequacies, Scope of the study, Period of the Study, Objectives, Hypotheses and Research Methodology 348 Part III: Major Findings 350 Part IV: Policy Prescriptions 374 Bibliography 381–386 Annexures 387–400 Index 401–409